Web, Contact Center and CRM

NEXTIP is the software solution that improves Customer Experience by integrating in a unique application all Web services with a multichannel platform and CRM system.

Call Center software on demand

NEXTIP ensures a quick and successful launch of an operational call center and as an on-demand service it responds flexibly and efficently to any changes in agent staffing, peak times, seasonal campaigns, remote agents, outsourcing and off shoring services. Our ability to supply new phone lines and increased capacity on-demand means you can scale call volumes up or down at any time to meet your changing needs.

Call center software as a service

Our solution reduces operational costs associated with the purchase, distribution and maintenance of software. NEXTIP does not require any investment on or maintenance of IT infrastructures and no team of experts needs to be hired to install, implement and maintain the software.

First contact resolution

The right agent, at the right time with the right information. NEXTIP successfully manages client’s needs by integrating the CRM and the multichannel platform, making relevant customer information instantly available to the agent.

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NEXTIPEdition & Pricing

NEXTIP is the software solution that integrates all Web services with a multichannel platform and CRM. Available in the following three editions: NEXTIP Base, NEXTIP Voice and NEXTIP Pro, NEXTIP increases call center productivity and customer satisfaction.

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Nextip presents SIMple

Simplicity comes out from perfect combinations. Nextip presents ...

24 May 2017
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~3. 800

active users  on 50 call centers

>1. 850

voice lines connected

~1. 350

call center active seats

188. 971

contacts managed/day

NEXTIP srl - Viale Gran San Bernardo n.16, 20154 Milano Italia - P.IVA IT07210470964